§ 23-89. Notice of proposed termination of service; administrative hearing; disconnecting service for failure to pay charges; reconnecting fee.

If any bill for the use of the services and facilities of the water system and/or the sewer system shall be and remain due and unpaid after the twentieth (20th) day of each billing cycle in which the same shall have been submitted to the customer, a written notice shall be provided, which shall apprise such customer of the past due amount, the disconnection and the availability of an administrative hearing. Upon such request, the city manager or his designee will afford an administrative hearing at the convenience of the customer to consider any complaint of erroneous or incorrect billing and to review any disputed bill and to rectify any error. Should such customer either fail for a period of nine (9) days to seek such an administrative hearing or fail to pay any sum determined to be properly due as a result of such administrative procedures, all services to such customer so in arrears shall be immediately disconnected and shall not be reconnected until all past due bills for water and/or sewer services are paid in full, together with a reconnection charge of twenty-five dollars ($25.00) during normal city hall business hours and seventy-five dollars ($75.00) during other hours.

(Code 1959, § 24-35; Ord. No. 90-2-1, § 1, 1-8-90; Ord. No. 1998-08, § 1, 4-6-98; Ord. No. 1999-15, § 1, 12-6-99; Ord. No. 2010-09, § 3, 5-3-10)